Government
Beyond the mere provision of information in the Internet, interaction is becoming more and more interesting for public authorities. Even prior to recent administrative reform processes, proximity to the public and public participation have long played a key role, as has the exploitation of cost-savings potential.
When it comes to using online service offerings from the convenience of a home computer outside of normal office opening hours – including transactions like applying for a parking permit or public housing certificate, ordering official registry documents or completing a change-of-address form – one factor is now more important than ever: security.
People want to feel sure that the official administrative agency they want is truly behind the online offering. The agency wants to make sure that the person accessing their portal is in fact the person they claim to be online. Plus, it wants to be certain that the data are not manipulated. On top of all that, encrypted data exchange is the only way to restrict unauthorised parties from accessing private information.
